Making User Experience Safe at Palatable

At Palatable, we aspire to provide Users a platform to meet new, like-minded people over dining experiences that are at least based partly on information provided by the User in their profile and via other screens in the App. Through Palatable the User has a good likelihood of meeting the right kind of people that will enhance his or her social network. However, the choices and decisions regarding the User's continued interaction with any new acquaintances made via Palatable always rests with the User.

A User's judgment, choices, decisions and instincts are necessary at all times and can not override the recommendations we make in good faith. We highly stress that there is no substitution for acting with caution and best judgment. Some guidelines for assisting with the User's interaction with other unknown people through the App are given below:

Please do not ignore your own best judgment!

Palatable monitors all User account activity and investigates all complaints; however, verifying background of each account is not possible for Palatable. Users should bear in mind it is always possible for people to misrepresent themselves. Assessing a person's authenticity is ultimately the User's responsibility. Users are urged not to ignore any facts or feelings that seem inconsistent or "do not feel right". User has to trust one's own instincts and remember that User has control over the situation at all times. If during any interaction with other Users, the User feels suspicious, then Palatable recommends it would be best for the User to end such interactions. If during a subsequent personal interaction classified as a meeting for getting to know each other better, the User is uncomfortable, then the best option would be to leave and discontinue future interaction.

  1. We recommend the User should be aware of some of the below mentioned indications when getting to know someone new:
    • Please be careful if anyone who you meet through Palatable immediately offers to give you a ride back in his car or other vehicle after a Palatable event or meeting.
    • Please do not believe any stories for need of money particularly someone who asks for money, goods or anything similar, whether or not you have met such a person;
    • Please be careful of people who ask you to assist/ support or engage in any manner with personal transactions (depositing money, transporting something etc.);
    • Please verify, if someone indicates a sudden personal crisis and pressures you to provide any kind of assistance particularly financial;
    • Please be careful in interacting, if someone asks inappropriate questions. These could be anything which make you uncomfortable;
    • Please be careful of someone who requests for your home or work address under the pretext of sending flowers or gifts and particularly when you don't feel ready to share the same;
    • Any sort of inconsistency in what anyone says;
    • Any sort of vagueness in responding to specific questions or avoiding certain questions which feel important to you;
    • Please be careful in interacting with someone who insists on getting overly close, very quickly particularly when you do not feel ready for it;
    • You can flag any User if they indulge in any of the above or in any other way not listed above that makes you suspicious, so Palatable can take appropriate action against such User and such User's access to the App.
  2. We recommend NEVER Share Financial Information or Certain Personal Information with any other User
    • NEVER give credit card number or bank information or any passwords, including e-mail passwords;
    • NEVER share information which could reveal your passwords like, mother's maiden name, date of birth etc. or other private information that can be used to access your financial information.
    • NEVER send money to someone you meet online or to someone the person requests to, especially by wire transfer.
    • Immediately stop communicating with anyone who pressures you for personal or financial information or attempts in any way to trick you into revealing it.
  3. Always Protect Your Account at Palatabled

    When accessing User account from a public or shared computer, use caution and be aware of your surroundings so that others are not able to view or record your password or other personal information.

  4. Be very Cautious When Sharing Personal Information

    We strongly encourage Users to be cautious when sharing certain personal information that could reveal identity. Never include email address, home address, telephone number, place of work or any other identifying information in Palatable dining events and forums. We urge Users to refer to Our security guidelines and resist the urge to provide a personal email or phone number right away, even if you feel a strong connection.

  5. Do Your Own Research on any person you wish to progress with. Personal safety and securing yourself is always one's own responsibility. We urge Users to conduct any verification and screening they wish to perform for their safety.

    Regardless of the connection a User may feel with other User, We encourage Users to do their own research before or even after meeting in person. Also pay serious thought to gut feelings. Pay attention to the details someone shares. If the User feels anything that doesn't seem to be right, we strongly recommend Users to follow their intuition and stop communicating with that person.

  6. Use Caution When Deciding to Click on Any URL Link

    If a new acquaintance shares a URL link to a favorite website, app, or article as part of the get-to-know-you communication process User should always use good judgment and be cautious when deciding to click on these URL links. In particular, be aware of links that lead to web pages which look similar or identical to Palatable homepage, including its log-in fields. These links are typically sent as attempts to 'phish' for log-in information from users in order to compromise user accounts. You should report any such phishing attempts to Palatable immediately. The only way to log in to User account with Our App is through the Palatable App.

  7. Make Your meetings Safe

    Meeting new people in person is exciting. It is fun to explore the level of chemistry you share with a group or individuals, but always exercise reasonable caution.

    While joining a Palatable meeting or event, Please Do:

    • Abstain from alcohol consumption in the first few meetings;
    • Use your own transportation for initial meeting would be best. Wherever possible, try not to share place of residence immediately unless you are absolutely sure and comfortable of doing so;
    • Share your plans and when you will return with a friend or a family member. Also, try to leave the address behind of the place where you going to meet.
    • Carry a fully charged mobile phone with easily accessible emergency numbers.

    While attending a Palatable event or meeting, Don't:

    • Leave unattended personal belongings such as purses, wallets, or jackets with pockets that may contain items that could reveal personal information about you, such as a driver's license, credit cards and ATM receipts or even in which the match could put something not belonging to you;
    • Try not to go home with someone, even if it feels like everything is going great. You have not spent enough time with them to assess whether your safety is at risk. Revealing your residence address may not be a good idea.
  8. Always be Respectful and Kind

    Users should always be respectful and treat other users as they would like to be treated. Palatable is about bringing people with common interests together to build a strong social bond.

    If a user is flagged by other users for unacceptable behavior, then Palatable will be constrained to blacklist such User from the platform.

  9. Report Concerns About a user to Palatable

    Palatable works diligently to close Users who misrepresent to other Users on our App, and member complaints are taken seriously. If User has concerns about a particular user, please do not hesitate to contact us so that appropriate steps can be taken to keep Palatable safe. Email your concerns to:

    If We close an account for suspect activity, inappropriate behaviour or falsified identity, User may be notified via email to discontinue communicating with the other user in question. We strongly encourage all of our members to review emails received from Palatable to ensure this communication is received promptly.

    We hope these guidelines will help to make your experience delightful in building and growing your social network!